Technical Support for Workshops – Direct from the ATE Experts
The ATE Hotline is the hotline that speaks your language. Find practical answers to questions about brake technology, installation issues, and product details – directly from experienced master mechanics. Workshops receive fast, reliable support from experienced ATE experts – by phone and, if required, additionally via ATE Remote Support.
ATE Remote Support: Additional Help Live at the Vehicle
With the new ATE Remote Support, ATE expands the classic hotline with an additional digital service for workshops. For more complex technical questions, ATE experts can view the situation at the vehicle live via smartphone or tablet and provide targeted assistance. Using augmented reality, relevant areas are highlighted directly in the camera image, allowing technical details to be discussed quickly and clearly together. This creates greater clarity, shortens coordination, and helps workshops reach the right solution faster.
Your Benefits
- Direct support for complex technical questions
- More clarity through visual coordination
- Faster assessment directly at the vehicle
Contact the ATE Hotline
Do you need personal technical support? The ATE Hotline is happy to help you with questions about ATE products, installation, and application.
Phone: +49 (0) 69 15040150
Availability: Monday to Friday, 9:00–12:00 and 13:00–17:00
Cost: Charged at your provider’s standard landline rate
Quick Answers in the ATE FAQs
In our FAQs you will find answers to many frequently asked questions about ATE products, brake systems, and technical topics. If you can’t find the information you’re looking for there, the ATE Hotline will be happy to support you personally.